Supplementary injectors stuck open - 2nd time

Discussion in 'Engine Performance and Mods' started by GrayBeard, Jan 9, 2019.

  1. GrayBeard

    GrayBeard New Member

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    I have been searching Gen2 Raptor forums for any information on stuck injectors. Wondering if anyone else had the same issue. I just had the second failure of my 2017 Raptor supplementary fuel system at around 32k miles (injectors stuck ON). I haven't found any information on this topic for the Gen2's, so I am posting my story here. My experience with Ford as a brand will forever be tarnished. Their service really sucks.

    I have now experienced a stuck injector TWICE on my 2017 Raptor. I am told that an injector failure is statistically a very rare thing. These two failures were approximately one year apart. The truck is completely stock with no modifications.

    When it happened last year (around 3,500 miles on the clock), I was cruising down the highway around 75mph. Loss of substantial engine power, just like hitting an old GM speed limiter. Pulled off at the first exit and to the side of the road. The engine was running very rough, belching white smoke (fuel) out the exhaust and quit running. Engine light ON, Ford App going crazy. Fortunately, there was a ford dealer at this exit however the repair took around 2 weeks to complete. Not a fun experience.

    This time was a bit more strange...
    I was driving down back roads, close to my home. A vehicle turned left around 200-300 yards ahead, resulting in the collision avoidance system going off. This was weird for two reasons; Although the collision warning system seems to be too sensitive, this vehicle was too far ahead to be a concern. Secondly, simultaneously with the visual alert, the engine coughed and stumbled. And boom - stuck injector again. WTF? Could the collision warning somehow affect electrical power distribution to the engine control system? The coincidence was odd.

    I was right around the corner from home, so I was able to limp home even though I could visibly see white clouds of fuel coming from the back. The beast is currently stuck in my driveway requiring a tow in for service.

    Ford does not cover a rental or provide a loaner while the Raptor is being serviced. Might take up to 48 hours to diagnose once they look at it. Then, I get to wait for parts. Three Ford dealers are booked for a few weeks before they are even willing to look at my truck. I have to pay to tow the vehicle in to any location I take it. Great. Expensive truck that they are telling me will be down for about a month... Ford won't tow it and won't provide any means of transportation. I am on my own to supply both and that really sticks in my craw and pisses me off. This truck is only a year and a half old. I don't understand Ford's motivation. Well, I understand not wanting to pay. But really? I have no words to express my anger with their stated practice. Does not seem right.

    I am fed up with ford service and shoddy dealers. They really don't care, especially when the vehicle breaks down. The two closest dealers by me in Michigan aren't even willing to look at the truck for over a week. They simply don't know what service is and choose to waste my time and resources. I am looking at taking this to a Lincoln dealer (They change my oil and make my life far easier than the Ford dullards) since they have the same tool suite and tend to have more of an education.

    Ford, why do you make an already painful situation more painful? A little help would have gone a long way. A lack of compassion and assistance on a vehicle this expensive will not go unnoticed.
     
    Last edited: Jan 9, 2019
  2. GrayBeard

    GrayBeard New Member

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    And off to sit at the dealership for a while.

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  3. Vikes91

    Vikes91 Well-Known Member Military

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    I am sorry to hear of your problems.

    Pretty sure Ford's roadside is good for 3/36 which includes towing. And any Ford dealer I've gone to gives a loaner if the car is required over night. FYI, most auto makers have gone away from loaners. When I buy a new car I make sure it's in writing that the dealership will give me a loaner anytime I drop off my car. Have you talked to the dealer you bought it from? I would go raise hell with them for a loaner and better service when the vehicle you paid good money for breaks down. Waiting a week for service on a dead car is unacceptable.
     
  4. Gary Johnston

    Gary Johnston New Member

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    Vikes91 was correct, your Ford roadside assistance will pay for the tow. Did the dealership provide a reason for the 1st failure. Sorry your experiencing these problems, I also have a 2017 Raptor and had experienced instances where me collision alert system seems to give me weird alerts, but it has never caused any problems. I'm curious to know what your mechanics are able to determine is the root cause.
     
  5. NealG

    NealG New Member

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    I experienced this same problem last Thursday with my two-year-old 2017 SCrew, 20K miles.

    I was on a freeway in southern Georgia passing an 18-wheeler @ 75 mph when my truck began to run rough, the check engine light went on, and I could see white smoke out the rear. I safely pulled onto the shoulder, and turned the truck off. After waiting a few minutes I tried to restart the truck and it wouldn't start, just made clicking noises. Outside the truck, there was a strong gas smell.

    I contacted Ford roadside assistance, they arranged for a tow to the nearest Ford Dealer, no charge. After waiting a few hours, the tech thought the problem was due to a failure with the high-pressure fuel pump and a blown injector. That was how they described it to me. When I left the dealer, they had parts coming in the next day.

    The dealer's service department was very helpful & accommodating as I had my two yellow labs with me at the time, all of us hanging out in the service department. Will be checking in today for an update.

    I shut the truck down pretty quickly as I was concerned with engine damage, would be interested in knowing if I could have driven / limped to the dealer rather than getting a tow? I'm also concerned about this happening again, would hate to be off road when something like this happens! I've seen a couple of posts regarding injector failures...

    Up to this point, I've had no issues with the Raptor, it's been a great truck.
     
  6. NealG

    NealG New Member

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    Updating the thread. The dealer diagnosed the problem as an open injector, first one they've seen. The dealer was not able to determine a root cause. They replaced both of the injectors in cylinder #4, and had the Raptor ready by Tuesday. So far the truck has been running as normal, no issues. Just hope I don't have this problem again!
     
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  7. Adam

    Adam Full Access Member

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    Thanks for the update, glad you back on the road. Good luck going forward
     
  8. GrayBeard

    GrayBeard New Member

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    Thought I would provide an update on this thing. I don't think I'm alone in my experience and hopefully documenting this may help someone else. Despite the problems, I have decided to keep this truck and make it more of a toy. It is not dependable enough for a daily driver.

    So.... This %$#*ing thing did this three times on me. Bad boy. Same issue each time. Port fuel injector stuck OPEN. Two events actually happened on the same stretch of highway. Weird. Ford techs noted heavy carbon buildup on the intake valves each time but only in a passing comment. They swapped out injectors, cleaned her up, and tossed me the keys back. They never provided a more detailed explanation of why it broke down, and they certainly never "fixed" the problem. Just R&R parts and here you go buddy. In Michigan, it requires 4 attempts to repair for lemon law within 3 years. I only had three. My experience still sucked each time because no dealer stocks these parts. I was without a vehicle for about a month each time and very little help from my local dealer. They provided a rental the first time this happened but it was not available the other times.

    So, what was the problem you might ask??? Well, I certainly know a lot more about this engine now that I am doing all the maintenance myself. Those technicians did me a great disservice by not showing pictures or explaining what was happening to my engine. They had no intention of FIXING the problem in my opinion, just getting the truck out of their shop.

    After 2,000-3,000 miles of use after she was last cleaned out by the dealership - I noticed a larger amount of oil in the intake system than I would like. Maybe it was only a few ounces, but it looked like a darn quart when everything has a thin coating on it. Notably, small pools of oil in the bottom of the intercooler. Opening up the lines, everything had a light film of oil on it. Now, consuming a little bit of oil isn't all that bad of a thing if it prevents mechanical wear. This is WAY beyond that. I have never had blue smoke in the exhaust, my motor does not yet leak oil, and I have never had to top off the oil between regular oil changes.

    Not trying to weigh in on the hotly debated topic of a catch can, but I installed the UPR dual catch can to help mitigate my oil situation. I can tell you that in my experience, this oil builds up quickly. Not only does it coat the intake tubes, but this seems to be the source of "high carbon buildup" on the intake valves. I did not do the injector replacement myself, but I assume those were coated in oil and sludge as well.

    I would also like to put in a plug for Seafoam here. I've been impressed before, but this stuff really helps clean up the top end. With the supplemental fuel system "washing down" the intake valves... This seems particularly effective in my direct experience. Looks like a new motor in there.

    I have also recently (last month) upgraded to the Turbosmart e-BOV and am actually quite happy with it. Yes, it does make a little more noise (I like quiet) when I let off the throttle, but this prevents recirculation of charge air that may contain more oil.

    Despite having this issue a few times on the truck, the motor sounds surprisingly healthy. We shall see how she holds up moving forward....
     

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