Soft Impact?

Discussion in 'Raptor Maintenance' started by UnstableReaction, Oct 28, 2019.

Car Parts
  1. UnstableReaction

    UnstableReaction Active Member

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    I was washing my 2019 raptor the other day and found a crack down the middle of the rear tail light. I am not getting moisture in the lens, but it is a sizeable crack, no doubt purchased that way. I took it to the dealership and they filed for a warranty replacement last weekend. Ford turned it down. The response was as follows:

    "We are able to verify a crack in the left tail lamp assembly. As lamp assemblies are non-stressed component, crack will only occur when influenced by an outside source. Soft impacts can occur and not leave any marring or impact marks. Comparable examples of non-warrantable damage to lamps can be found inside the exterior Lighting Concern Analysis General Bulletin (GSB)."

    So this is likely nothing more than crap service from Ford, but I wanted to give a heads up to fellow owners that I suppose someone bumping your tail light is enough to damage it.

    Soft Impact.jpg
     
  2. Adam

    Adam Full Access Member

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    Not surprising, but thanks for the heads up. Thank goodness it isnt leaking on letting moisture in yet. When that happens, I bring it to another dealer and try to get it replaced.
     

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